I try to save a pdf and get a blank box.

New Here ,
Mar 08, 2018 Mar 08, 2018

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I can't get adobe acrobat to save anything.  I pull up a pdf from web and wish to save to my local drive and I get a blank box.

Do I need to reinstall?

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Create PDFs

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correct answers 1 Correct answer

Community Expert , Mar 08, 2018 Mar 08, 2018

Not so fast. First try this:

Go to Edit - Preferences - General and tick off "Show online storage when opening files" and the same when saving files.

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Community Expert ,
Mar 08, 2018 Mar 08, 2018

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Not so fast. First try this:

Go to Edit - Preferences - General and tick off "Show online storage when opening files" and the same when saving files.

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New Here ,
Mar 08, 2018 Mar 08, 2018

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Thanks, that fixed it.

Positively!

[Moderator Note: Personal Information Removed]

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New Here ,
Sep 12, 2022 Sep 12, 2022

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Hi i am having the same issue but the problem was occuring even when the "Show online storage when opening files" is ticked off. For example, I saw this comment- checked my preferences and it was already ticked off, yet still happening.

what do i do? 

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