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Participating Frequently
October 12, 2023
Question

Image field box in fillable form is not working for users on a PC.

  • October 12, 2023
  • 4 replies
  • 3085 views

I created a fillable form for a monthly calendar with an image field for each day. It works fine for me, a window pops up and I can browse to find an image to upload. I am using a Macbook Pro. The grey icon of the image appears in each day but is not clickable to others using a PC. I appreciate any help you could provide. Thanks in advance!

 

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4 replies

JR Boulay
Community Expert
Community Expert
October 16, 2023

Yes, they must use the HAND tool.

 

Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
Community Expert
October 14, 2023

It works fine for me too.

Your colleagues must be sure that JavaScript is not disabled in their Acrobat (Preferences : JavaScript).

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
October 16, 2023

From my colleague:

 

Bernd Alheit
Community Expert
Community Expert
October 16, 2023

The colleague must close the "Edit PDF" mode.

JR Boulay
Community Expert
Community Expert
October 14, 2023

Can you share (part of) this file?

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
October 14, 2023

File attached. I created the original file in Adobe Illustrator, saved it as a pdf and then opened in Adobe Acobat Pro version 2023 for mac. I used the 'Prepare a form' tool to insert the image field in each day of the month. Thanks for your help!

try67
Community Expert
Community Expert
October 14, 2023

Works fine for me.

try67
Community Expert
Community Expert
October 12, 2023

In what application are they opening the file?

Participating Frequently
October 13, 2023

They are using Adobe Acrobat Pro 2020 for Windows on their desktop.

Bernd Alheit
Community Expert
Community Expert
October 13, 2023

It will work in Adobe Acrobat on Windows.