Impossible de connecter Adobe Acrobat 2017

New Here ,
Aug 24, 2022 Aug 24, 2022

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Bonjour,

 

Suite à l'installation d'Adobe Acrobat 2017 sur un nouveau PC en Windows 10 Pro; il est impossible de le connecter.

Les mises à jour système sont toutes faites et Internet Explorer 11 est installer, Adobe est à jour également.

 

De quoi peut provenir le problème ?

 

Merci d'avance

 

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Community Expert ,
Aug 24, 2022 Aug 24, 2022

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your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html




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New Here ,
Aug 25, 2022 Aug 25, 2022

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Bonjour,

 

LE problème persiste même en désactivant Antivirus et Parefeu :

GUINCHARD257891641213_0-1661420192286.png

GUINCHARD257891641213_1-1661420239201.png

 

 

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