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Impossible to save or save as - and to upload

New Here ,
May 01, 2024 May 01, 2024

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Hi everyone,

I can't save my files at all. Only get a white window and nothing happens.

If I try to upload a file, I get another message : A document is now... see the capture. I don't need to do this but perhaps it helps to understand why I can't save?

Using last version of Acrobat Pro on MacOs Sonoma 14.4.

Thanks for helping!

 
 
 
 
 
TOPICS
Crash or freeze , Create PDFs , PDF

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correct answers 1 Correct answer

Community Expert , May 02, 2024 May 02, 2024

Go to Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

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Community Expert ,
May 02, 2024 May 02, 2024

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Go to Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

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New Here ,
May 02, 2024 May 02, 2024

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This was my solution

Thank you very much @try67

 

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New Here ,
Jun 10, 2024 Jun 10, 2024

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I had the same problem,  tried all the fixes ,  nothing worked.  Until I uninstalled Adobe Reader & re - installed it.

That did the trick,  all is well now.  My program must have gotten corrupted.

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