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Incompatibilité Acrobat / macOS 14 Sonoma

New Here ,
Oct 03, 2023 Oct 03, 2023

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Bonjour, l'un d'entre vous a-t-il téléchargé le nouveau système d'exploitation Sonoma 14.0 sur Mac et réussi à faire fonctionner Acrobat Pro dessus ? L'assistance Adobe ne sait pas répondre.

 

 

 

[macOS 14 Sonoma added to subject]

 

 

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Crash or freeze , General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Oct 20, 2023 Oct 20, 2023

Hi All,

 

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

 

For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


Let us know how it goes.


Thanks,
Meenakshi

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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@patriceb14484016 

 

There are several threads on the Acrobat forums reporting issues with Sonoma. I've moved your post from Creative Cloud Desktop to Acrobat for you.

 

Jane

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New Here ,
Oct 05, 2023 Oct 05, 2023

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Bonjour, idem me concernant. Depuis que j'ai installé le nouveau système d'exploitation Sonomo 14.0 sur Mac, le 4 octobre,

je n'ai pas réussi à faire fonctionner acrobat Pro dessus.

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New Here ,
Oct 10, 2023 Oct 10, 2023

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Même problème avec MacOS Sonoma. Acrobat Pro fonctionne mal et ne parvient pas à faire imprimer des PDF.

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New Here ,
Oct 10, 2023 Oct 10, 2023

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Bonjour je confirme aussi. Il est impossible d'imprimer et ADOBE ne propose pour l'instant aucune alternative ...

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Adobe Employee ,
Oct 11, 2023 Oct 11, 2023

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Hi All,

 

Thank you for reaching out.

 

We are aware of the Acrobat printing issues with the latest Mac OS Sonoma. The team is working on this.

In the meantime, please use the workaround: In the print dialog, click the "Advanced" button and choose "Print As Image". Check if that helps.

We will get back to you if we require any information for further investigation of this issue, and we appreciate your patience.

 

Thanks,

Meenakshi

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Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

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LATEST

Hi All,

 

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

 

For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


Let us know how it goes.


Thanks,
Meenakshi

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