Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Inconsistent Document Magnification after Scanning into Adobe DC using PC

New Here ,
May 29, 2021 May 29, 2021

Copy link to clipboard

Copied

Hi,

The issue described here just started with Adobe DC & my Dell PC...it was fine before...

When a multipage document (in this case 4 pgs) is scanned into a std pdf format and opened with DC; the first page magnification view remains much smaller than the the following pages...

The pages are identical in all aspects prior to scan in terms of format.

TOPICS
General troubleshooting

Views

181

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 31, 2021 May 31, 2021

Copy link to clipboard

Copied

LATEST

Hi,

Hope you are doing well.

The multipage document you are referring above, how exactly the document was scanned and saved to .pdf format?

Was there any 3rd party scanner used to scan them and then save as PDF file. Or created using Acrobat DC's "Create PDF" from Scanner option? If not, then try this option and see the result.

https://helpx.adobe.com/acrobat/using/scan-documents-pdf.html 

For better understanding, please share the steps performed, screenshot or attachment of the PDF file described above. 

 

Thanks,

Akanchha 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines