Indesign file exported print PDF won't display in Acrobat: "There was an error processing a page. In

[kaila_4460]

I've tried all the troubleshooting sugguested online including from other threads. I'm not an expert at printing unfortantely and can't figure this out. Please help. 

[creative explorer · Accepted solution]

@kaila_4460 nice looking design! First thing first, if you are trying to print this like a booklet, you need to make sure you have 12 pages or 16 pages. For example, Imagine you have one single sheet of paper. If you fold it in half, what do you get? You get a little 4-page mini-book. The outside is pages 1 and 4, and the inside is pages 2 and 3. Now, let's say we want to make our booklet a little thicker. We get a second sheet of paper and fold that one too. We now have two folded sheets. If we nest one inside the other and staple them, our booklet now has 8 pages (4 from the first sheet, 4 from the second).

Instead, your 14-page file is going to be a problem. We can't use full sheets of paper for every page. To make a 14-page booklet, we would have to use three sheets of paper, which would give us 12 pages, plus a fourth sheet that would only be partially used. This would leave two pages blank and wouldn't be able to be bound correctly. It's like trying to bake a cake with three-quarters of a recipe; it just doesn't work out. Either add two more pages with info or remove 2 pages! And make that page an insert as a single-sided page. 

Oay, let get back to the issue on hand... 

Something is wrong when you export the PDF. A corrupt image, font, graphic, a transparency issue...something! I would try to figure that out. Export your PDF in small batches. Export pages 1-4, fine. Ecport 5-9...etc. If one of those sections fails, then export on page a time within that section. This will help you pinpoint the specific page causing the issue. Once found, you can examine the elements on that page and try replacing it. 

Granted, it could be the whole InDesign file. By any chance did the file crashed at any on time? Try saving the InDesign file as an IDML (InDesign Markup Language) file. This strips out any corruption and re-creates a clean, fresh version of the document. Then, open the IDML file and save it as a new .indd file before attempting to export the PDF again.

And when you export the PDF, don't use weird syntax in the file name such as !@#$%^&*()+?/\|<>  and no spaces either just use underscores, dashes or hyphens.

[tonks_the_auror]

@kaila_4460 I downloaded your PDF and opened it in Acrobat Pro on my MacBook Pro.

Paging through, when I got to page 3, I got this error:

I got the same error on pages 4 and 5, then pages 6–8 displayed normally.

So that's a clue, anyway.

I agree with Creative Explorer's advice: try saving the InDesign file as IDML, open the IDML in InDesign, and save it as an INDD file. Then try exporting again. If you still get the error, then you'll need to examine the content on those three pages in the InDesign file. 

 

[kaila_4460]

Thank you SO much for your detailed response and explination, this was super helpful! 

[AnandSri]

Hello @kaila_4460

I hope you are doing well. We're gad to know that the suggestion from our community product expert has worked for you. Please feel free to reach out if you need any assistance.

Thanks,

Anand Sri | Acrobat Community Team