Information missing when opening a PDF

New Here ,
Jan 07, 2022 Jan 07, 2022

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Downloaded a pdf file on to my computer, when I open it some information is missing. How do i fix this?

In the preview from the website everything looks ok, that's how I see there's information missing. Help!

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Comment review and collaborate PDF , General troubleshooting , How to

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New Here ,
Aug 25, 2022 Aug 25, 2022

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I'm experiencing the same issue as described here. Does anyone have an answer?

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New Here ,
Aug 25, 2022 Aug 25, 2022

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I'm experiencing the same issue as described above. More specifically, this condition only happens within dropdown fields, but not with all of them. In some fields, the information is lost, but in others the information is intact. I'm downloading the form using Edge. With either Edge or Chrome set as default to open PDFs saved to my computer, the information is not lost. Only when I try to open the PDFs in Acrobat DC the information is lost. Does anyone have an answer?

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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Can you share the form?

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New Here ,
Sep 23, 2022 Sep 23, 2022

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I apologize for taking so long to get back to the discussion. Yes, I can share the form. I appreciate you taking time out for my question. Thank you.

 

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Community Expert ,
Sep 23, 2022 Sep 23, 2022

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Where does you miss the information?

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