Inquiry Regarding Adobe Acrobat's Compliance with PIPEDA and Cross-Border Data Storage Protocols

[karen_9038]

Good morning.   I use Adobe Acrobat Canada and I'm trying to locate protocols from Adobe Acrobat on how they comply with PIPEDA laws related to the storage of customer data on servers outside of Canada.  I get gettng sent an article about the use of eSignatures, but I want details on the storage of  Candadian data on cloud servers located outside of Canada, and what protocols are in place from Adobe to ensure compliane with PIPEDA.

[Amal.]

Hi there,

Hope you are doing well and thank you for your inquiry regarding Adobe Acrobat's compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), specifically concerning the storage of Canadian customer data on servers located outside of Canada.

Adobe is committed to data privacy and adheres to PIPEDA regulations. While certain Adobe services may store data on servers outside of Canada, robust security measures are in place to protect customer information. These measures include encryption of data both in transit and at rest, stringent access controls, and comprehensive data handling policies.

For detailed information on Adobe's data protection practices and compliance certifications, please refer to the following resources:

• Adobe Privacy Policy: This document outlines how Adobe collects, uses, and safeguards personal information, including details on data transfers and storage https://adobe.ly/4iVgYf2

• Adobe Compliance Certifications, Standards, and Regulations: This page provides an overview of Adobe's compliance with various standards and regulations, which can be useful in understanding how Adobe aligns with PIPEDA requirements. https://adobe.ly/4j6x7hC
  
  

Additionally, Adobe has been investing in data residency initiatives in Canada, such as the opening of a Canadian data center for the Adobe Experience Platform and related applications. While this primarily pertains to Adobe Experience Platform, it demonstrates Adobe's commitment to supporting Canadian businesses in meeting local data residency requirements https://adobe.ly/4l1w7NH 


Hope this information will help.