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Insert and edit text: Keyboard does not respond

New Here ,
Jan 16, 2022 Jan 16, 2022

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Recently, I can no longer edit or insert texts.

I open a document where I could always do that before, now it doesn't work anymore.

I have already tried a reinstallation, once it worked then, but not in the long run.

Does anyone else know this issue?

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Edit and convert PDFs

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Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

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Hello,

 

Thanks for contacting us.

Can you please share more details to investigate further ?

 

- Current Acrobat version

- OS version

- Video showing your issue.

- Is issue reproducible only with this particular PDF ?

 

Waiting for your inputs.

 

Thanks,

Gaurav

 

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New Here ,
Jan 18, 2022 Jan 18, 2022

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Hello
Here are some more details:
- Current Acrobat version: Adobe Acrobat Pro DC Version 2021.011.20039

- OS version Windows 10 Home Version 21H1

- Video showing your issue.: As this is the first time using a community I'm not sure, how to do this best. Hopefully this link is working: 

Anhang laden

Verfügbar bis 17.02.2022

- Is issue reproducible only with this particular PDF ? no, it affects all pdf. pdf are created with adobe product or office plugin. All are affected.

Thank you, Sybille

 

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hello,

 

Thanks for sharing the video representing the worklow and also the other details.

 

As you mentioned that issue is reproducible with all files, if possible please share any sample file with us.

 

-Gaurav

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New Here ,
Jan 18, 2022 Jan 18, 2022

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LATEST

Please find attached now a pdf created with Adobe Indesign and normally used with Adobe Acrobat to insert text. Until somehow December this was working, now with the shown effect no longer working. 

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