Installation errors not completing

[KB7GP]

1ST DAY of Free trial period gone and still not installed.

Have errors during install, i.e. EXIT error 7; DW003 and DW071.

I have followed and checked the responses here but running into difficulty. Mostly comprehension. I have followed the guides as best possible but unable to locate the indicated settings or file locations to complete the troubleshooting.

The body of the error:

{

- 0 fatal error(s), 3 error(s), 1 warnings(s)

ERROR: Cannot load AMT config file 'C:\Program Files (x86)\Adobe\Adobe Sync\application.xml'

ERROR: Source file does not exist in CopyFileFromSourceToDestination

ERROR: Unable to copy AMT config file 'C:\Program Files (x86)\Adobe\Adobe Sync\application.xml' to pcf folder 'C:\Program Files (x86)\Common Files\Adobe\PCF\{COSY-4.1.0-32-ADBEADBEADBEADBEADBEAD}.V7{}CoreSync-2.4.1-Win-GM.xml'

WARN: Failed to load xml C:\Program Files (x86)\Adobe\Adobe Sync\application.xml. system error:2

}

I have searched for the indicated file and it does not exist.

In addition, the only place I seem to be able to start the installation is from the online download center. I find no "setup.exe" to execute locally. That was mentioned somewhere within the forum.

Help... Dave

[KB7GP]

PS

In addition to the above... I have Adobe Photoshop Elements 8.0 installed on my desktop as well. Creative Cloud seems to have installed ok but doesn't do anything when I try to open it.

[Adorobat · Accepted solution]

Hi Dave,

As per the issue description mentioned above, you are getting errors when trying to install acrobat on the machine, is that correct?

Try downloading the installer for acrobat from the following link and check:

Download Acrobat DC installer for Enterprise term or VIP license

Also, try the troubleshooting steps given in the following help document

Error exit code 6, exit code 7 installing Adobe Creative Cloud

Thanks,

Shivam