Installation of Acrobat Pro DC on case-sensitive APFS volumes still not supported?

[haraldk48914010]

I just cancelled the automatic yearly renewal of my Acrobat Pro DC subscription. Installation on case-sensitive APFS volumes is still not supported. Please fix this and compensate me for the last 6 months in which I have not been able to use the product by granting me 6 months of usage starting from the day Adobe fixes this problem. Acrobat Pro DC is the only software that does not work on my macOS High Sierra case-sensitive APFS file system. Case-sensitive APFS was the setting recommended by Apple (for sound software engineering reasons) when macOS High Sierra was released to the developer community, and the only reason that Apple suddenly had to switch back to case-INsensitive APFS seems to be that Adobe refused to update it's software to make it compatible. This was more than half a year ago and I still get the same error message after I freshly download and try to install the software. And NO, I will not create a seperate partition just for Acrobat Pro DC when everything else (hundreds of applications) runs perfectly fine on my system. Kind regards, Harald

[sbingner]

It's a bug when it doesn't work - even intentionally.  This is absolutely a bug.

[Test Screen Name]

"t's a bug when it doesn't work - even intentionally. " I couldn't agree less.

[nangrist]

huh... what kind of BS answer and support is this? Adobe is the ONLY application that doesn't work on a case sensitive filesystem.... Adobe should issue refunds and credits for their poor execution and failure to fix this

[Dov Isaacs · Accepted solution]

Regardless of whether you want to call this a bug or a feature request, these communities are absolutely not monitored by Adobe product development and management teams.

If you wish to report the need for support for APFS volumes by Acrobat, please go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  and do make that report there!