Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Installing Acrobat DC On Mac

New Here ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

I'm trying to download Acrobat DC on my Mac and each time I click install, it will act as if it's installing, but once it says install complete, it still prompts me to install it? 

TOPICS
General troubleshooting, Install update and subscribe to Acrobat

Views

271

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

Where did you download it from? What's your full OS version?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

I have a full subscription of adobe suite and downloaded it directly from there. My current OS is 10.12.6

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

LATEST

Hi Cary,

 

Thank you for reaching out and sorry for the trouble.

 

Please reboot the machine and then try installing Acrobat from this link: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html.

 

If the issue still occurs, let us know.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines