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Installing Acrobat DC On Mac

New Here ,
Jun 17, 2021 Jun 17, 2021

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I'm trying to download Acrobat DC on my Mac and each time I click install, it will act as if it's installing, but once it says install complete, it still prompts me to install it? 

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General troubleshooting , Install update and subscribe to Acrobat

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Community Expert ,
Jun 18, 2021 Jun 18, 2021

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Where did you download it from? What's your full OS version?

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I have a full subscription of adobe suite and downloaded it directly from there. My current OS is 10.12.6

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi Cary,

 

Thank you for reaching out and sorry for the trouble.

 

Please reboot the machine and then try installing Acrobat from this link: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html.

 

If the issue still occurs, let us know.

 

Thanks,

Meenakshi

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