Installing Adobe Pro and getting message that i must upgrade my operating system or browser?

Community Beginner ,
Jun 27, 2022 Jun 27, 2022

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 I bought a copy of Adobe Pro about 3 years ago or so and have installed it onto my new laptio running in Windows 11 and adobe tells me to sign in and then tells me I need to upgrade my o/s and/or browser. I am running the latest version of Firefox. What can I do?

 

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Community Beginner , Jul 05, 2022 Jul 05, 2022

I ended up installing Adobe Pro 15 from my pc and downloaded the version from Adobe.com under my profile and it works!

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Adobe Community Professional ,
Jun 28, 2022 Jun 28, 2022

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What is Adobe Pro? Adobe is the name of the software company not the product. Please be more precise in what you're using.

 

Keep also in mind, that Windows 11 is propably newer than your software product, so the latter may not know how to handle it. You may have to run it in compatibility mode.

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Community Beginner ,
Jun 28, 2022 Jun 28, 2022

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Adobe  Acrobat Pro DC

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Adobe Community Professional ,
Jun 29, 2022 Jun 29, 2022

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Community Beginner ,
Jul 05, 2022 Jul 05, 2022

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I ended up installing Adobe Pro 15 from my pc and downloaded the version from Adobe.com under my profile and it works!

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