• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Insufficient data for an image (Excel 2016 OLE)

Community Beginner ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

I have Adobe Acrobat Pro DC, Continuous Release 2020.006.20042. It works just fine opening PDF files from a network location or on the PC. When I try to open a PDF embedded in an Excel file, I get an error: Insufficient data for an image. It only happens with OLE files in Excel. If Acrobat DC is not already open, the files open in Reader just fine. All of my file associations are Acrobat Pro DC. I am running 64 bit system with Windows 10 and Excel 2016.

 

Any help would be greatly appreciated

Willy

TOPICS
General troubleshooting

Views

636

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

Try updating Acrobat Pro, you are missing several bugfixes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

I tried that, but I'm up to date. Is there a way to load the bug fixes manually?

 

williaml51557934_0-1607633393559.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

2020.013.20074 is now up to date. You said it was 2020.006.20042. Does the problem still happen?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

It's a typo. I'm up to date and it's still happening. This all started when the company went to Windows 10 and Excel 2016

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 20, 2024 Jun 20, 2024

Copy link to clipboard

Copied

LATEST

I am using Adobe Pro

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines