Interactive Buttons not working on sharepoint or google cloud sites

[Sebastian@Brö]

Hello everyone,
I've noticed a strange change in the behavior of PDFs when I share them via sharepoint or google. 
The browsers open the files in application windows, which has not been a problem so far. 
For a short time, however, the buttons no longer work. 
Anyone have any ideas or noticed this problem too?
Best regards
Sebastian

[try67]

Most browsers use their own plugins to display PDF files, and they are usually pretty sub-par, especially when it comes to form fields and scripts. Report any issues to the developers of these plugins, and instruct your users to save the files locally and open them using Adobe Reader, instead of in the browser window.

[Sebastian@Brö]

Yes. That is true. But the crazy thing is, the normal browser plugin does work. You can open the plugin in e.g. Firefox and all the buttons work. Only if the file lies on sharepoint or Google Drive the buttons do not work. I guess, the displaying websites can't display the buttons of the pdf. Maybe there has been an update because it worked well for allmost 2 years.

[MoStewLINK]

I recently built a large, multi page document that acted as an interface for users to walkthru to complete a specific process. We couldn't get an interactive PDF saved out from InDesign to work either. The only linking that worked within the doc was via the ToC. As I needed this doc to work I decided to do all of the linking within powerpoint. This was a huge hassle, but it worked. I created all of the buttons to link to specific pages within the ppt and then saved THAT out as an interactive PDF. 60+ pages linked back and forth with no issue. 

I'm now back to trying to get an interactive PDF to work via saving it out from InDesign. I built buttons to link to destinations but only the very first page works. It's so strange. 

[Mark246219541cc3 · Accepted solution]

I was having the same issue with my PDFs that I made in InDesign and hosted on our SharePoint page. I wanted users to click a step in a diagram to jump to a topic in the document, and be able to jump back to the diagram page via a button when they were done. A workaround is to not use the Buttons and Forms option for the interactivity. Instead I created hyperlinks. When the New Hyperlink options box opens, from the dropdown change the Link to at the top from 'URL' and change it to 'Page'. The options beneath it allows you to select what page in the document you want it to link to and play with the character style etc. This will allow interactivty to work even when viewing the PDF in the browser.