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Intermittent error message when attempting to Combine PDFs within SharePoint using Document Cloud

New Here ,
Jun 18, 2021 Jun 18, 2021

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As the name suggest, my end users receive intermittent error messages when choosing to Combine PDFs using Adobe Document Cloud within SharePoint stating that "An error has occurred which stopped the processing of the PDF...", along with a session ID to provide to Adobe Support if the issue persists. Unfortunately, each time I work with Adobe Support, they state that it is an issue with SharePoint, therfore they can not assist, and suggest that I use Acrobat DC. All of our users have DC, but this is a step out of the way for them, more compicated, and doesn't provide a solution for the issue at hand.


Has anyone else expereinced this issue? Have any sure fire resolution? I can provide more info if necessary.


SharePoint Version: SharePoint Online via O365

Adobe Document Cloud: Deployed from Azure AD


All users have Adobe DC licenses,

Combine files, SharePoint と Salesforce の統合, ファイルを管理







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