As the name suggest, my end users receive intermittent error messages when choosing to Combine PDFs using Adobe Document Cloud within SharePoint stating that "An error has occurred which stopped the processing of the PDF...", along with a session ID to provide to Adobe Support if the issue persists. Unfortunately, each time I work with Adobe Support, they state that it is an issue with SharePoint, therfore they can not assist, and suggest that I use Acrobat DC. All of our users have DC, but this is a step out of the way for them, more compicated, and doesn't provide a solution for the issue at hand.
Has anyone else expereinced this issue? Have any sure fire resolution? I can provide more info if necessary.
SharePoint Version: SharePoint Online via O365
Adobe Document Cloud: Deployed from Azure AD
All users have Adobe DC licenses,
AdChoices
