I've had this problem for several years. Always had to get around by restarting the computer, but that's always seemed silly to, so I'm now getting around to asking the community.
I'm running Windows 7 and Adobe Acrobat X Pro 10.1.16, but this problem has been on every version of Acrobat that I've use in the past 7 years. Here's what happens:
I use a networked scanner to create a big file of dozens of individual invoices, anywhere from 25 to 150 pages long. The file is automatically emailed to my inbox. I open the big file, and start printing pages in groups of 1-5 pages, printing those pages to a new pdf, so I can name the new file, and decide where on my network the file will be stored. So I might have invoices from many different vendors, then print each one to pdf (FROM the original pdf), to break up the big file into the actual individual invoices that I want to store in various network locations.
It usually works fine. But every once in a while with no warning, the print function of acrobat stops working. I get no error message. I click print, and I get a progress bar (with a "cancel" button on it) that immediately freezes up, and I can do nothing else with acrobat until I click "cancel." Then I'm told that program isn't responding, and I hit the button to close Acrobat, and it does close. If I immediately try to open the big file again and continue from where I left off, the problem returns immediately upon printing anything. The problem even persists if I use Task Manager to close/stop every application, process, and service that is related to Adobe, or Acrobat, or printing in general.
The only way to clear the problem (albeit temporarily) is to restart the computer. Once that's done, Acrobat will usually work again for a completely random amount of time, before it does it again. The problem might happen again while I'm still working with the same file, or maybe it will be with another file I use three weeks later. There's no predicting it. I've been trying for years to figure out if there was some condition that existed each time this happened, or some other open program that might be gumming up Acrobat's printing capabilities, but I've never been able to identify a culprit. It can happen when Acrobat is the only application running at all. Or maybe on that day I don't experience the problem at all. After this happens, but before I have restarted the computer, Adobe will not print to ANYTHING, not to pdf, and not to a printer, until after I restart the PC.
Has anyone else encountered this issue on Acrobat X? Or found a better work around other than restarting the computer? It is particularly annoying when it happens on every third or fourth page within the same document. That's rare, but it does happen.
Thanks!
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