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Invalid Client ID error while using /pdf-services.adobe.io/operation/convert API

New Here ,
Mar 04, 2025 Mar 04, 2025

Hi ,

I am using /pdf-services.adobe.io/operation/convert to convert word docx to pdf . It gives error Invalid client ID when trying from POSTMAN.

Is it because the scope is missing ? in the trial plan I have only openid, AdobeID, DCAPI scopes. 

Do we need pdf services read/ write scope for this operation . 

 

Any suggestions will be helpful .

TOPICS
Create PDFs , Edit and convert PDFs , How to , PDF
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Adobe Employee ,
Mar 04, 2025 Mar 04, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

Thank you for reaching out. The "Invalid client ID" error you're encountering could indeed be related to the scopes assigned to your client ID. For the Adobe PDF Services API, the required scopes typically include `openid`, `AdobeID`, and `DCAPI`, which you already have. However, for specific operations like converting a Word document to PDF, you might also need additional scopes such as `pdf_services_read` and `pdf_services_write.

To resolve this issue, please ensure that your client ID has the necessary scopes. You can check and update the scopes in the Adobe Developer Console under your project's credentials section.

If you continue to face issues, please provide more details about your setup or any error messages you receive, for further investigation.


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New Here ,
Mar 04, 2025 Mar 04, 2025

Hi Amal,

Thanks for your quick response. I am new to Adobe and exploring the capabilities of Adobe API. 

Please note that I have created a new project and added PDF services API to it. However under scopes I only see these 3 (openid, AdobeID, DCAPI) i dont see an option to add scope. Screenshot attached. Can you kindly help me with this. 

Is it because I have purchased a trial plan ?

Thanks

Jayadev

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New Here ,
Mar 07, 2025 Mar 07, 2025

@Amal.  , 

Hi , Any updates will be highly appreciated ? The scope pdf services read,write. I cannot see in the list of scopes I get .

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Adobe Employee ,
Jun 05, 2025 Jun 05, 2025

 Hi there,

 

We are sorry for the trouble. Please give us some time to get this checked with our development team. We will share the update as soon as we get any information from them. 

 

Thanks for your understanding.

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New Here ,
Sep 16, 2025 Sep 16, 2025

Hello,

 

Are there any updates regarding this?

Thanks!

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Adobe Employee ,
Sep 22, 2025 Sep 22, 2025
LATEST

Hi there 

 

Sorry to keep you waiting, please try the steps shared in the help page (https://adobe.ly/3IDlgeh) and see if that works. 

~Amal

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