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Is Adobe trolling its experienced users? Removed QuickTools but front page help pretends it exists!!

Contributor ,
Jun 02, 2024 Jun 02, 2024

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I used to use Acrobat a lot. I wrote forms and simple javascript for PDFs. Also used importing of comments into InDesign extensively in years gone by (ok, decades probably).

These days i just use it for reading acedemic literature along with highlighting and commenting tools. But the rdesign is driving me nuts and wasting so much of my time. Acrobat was always the runt of the Creative Cloud suite but it seems to be demobstrably worse since the UI changes in a recent major release.

Since the recent major upgrade where Adobe moved the left side bar tools to the right hand side and right hand side tools to the left hand side in a genuinly revolutionary transformation of UX/UI they seem to have also removed a bunch of buttons on the "QuickTools" toolbar which i used all the time. As in hudrends of times a day.

Ok, fine, Adobe, let your UX/UI improvement ibecile team have their way, you will just make me go through the process of putting all the buttons you used to provide by defauky or as options that i still  need back on to the QuickTool toolbar (in spite of Acrobat's UI revolution where they spend millions swapping Things On the Left Side bar with Things On the Right Sidebar). I mean you will provide for that wont you… you have to be kidding me, I can't right click on the horizontal toolbar empty white pace any more to bring up toolbar customisation options?! 
Screenshot 2024-06-03 at 12.58.20 pm.png
 Close up:
Screenshot 2024-06-03 at 12.58.20 pm copy.png

So I go to use the in-App Acrobate Help and Acrobat Tutorial pages linked in the app.

Refelcting the excellent attention to detail in Acrobat's developer ranks, QA, all tiers of management and the online support teams at Adobe Acrobat these days, the menu link for Acrobat Help doesnt link to anything, at this poit it may as well link to adobe.com/cc/users?oh-just-go-f#ckyourselves-to-our-users. The Acrobat Tutorials page does link, but nothing on that page will to get me to a User Guide or that faint oldfashioin thing we used to call Application Documentation.

Also checking under Adobe's Acrobat Home Page not a single link to a User Guide or Documentaion page. heaps of do this and do that sh!t to waste another hour of my day scanning through to look for what I want.

Ok back to tutorials, I still have another few hours to waste on Adobe today… no pressing acedemic deadlines or anything. Great, the very first tutorial on the top left corner of this Help page promises to in five minutes show me how to put the back and forward, zoom in and out and other buttons back on the hozironal toolbar. Great, click on link to tutorial.

I shi*t you not, every single screen shot links to screenshots of an older version of Acrobat with all the tools I despreately miss,  already in the toolbar. (page naviagtion, zoom controls, page view controls all as easy buttons that don't require iving into submenus of contextual menus etc etc).

acrobat tutorial for quicktools.png

Adobe has got to be trolling us now with this s*tful UI/UX upgrade and no clues as to how to get my tools back. I already tried to modify the toolbar which is acutally for modifying the vertical tool icon strip, not the hoizontal toolbar at the top of the page. Ik fine, whatever, just give me one-click access to the tools i've sued in Acrobate since the early 90s. They Arent F*CKing there as far as i can tell and it took me five minutes just to open all the freaking sub menus and search through them for "back" and "forwards"  etc etc.

I and so many of my professional collegues and employees and employers have been paying out a lot of money to Adobe for literally decades, espically when they legally killed, sorry aquired of the only legit compeditor on macOS, Macromedia to get control of Flash. All we seem to get is buggy junkware, teriible design choices, bad documentation and don't get me started on the all-singing-all-dancing AI Assistent red-gold-force me to acknowledge all the time button in the top right corner of tool bar (prime screen relastae wasted on advertising more Adobe gimmickware).   

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Al Assistant , Cancel subscription , Modern Acrobat

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Contributor ,
Jun 02, 2024 Jun 02, 2024

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screenshots of the customise toolbar as opposed to the customise QuickTools toolbar that now seems to be MIA.

I can't see any page navigation ("back"/"Forwards"), zoom controls (view page width/height) or page display tools (i.e. single/double, scrolling on/off) here.
Screenshot 2024-06-03 at 12.49.12 pm.png

Screenshot 2024-06-03 at 12.49.19 pm.png

 

  

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Contributor ,
Jun 02, 2024 Jun 02, 2024

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Apologies for typos/spellings/swears in OP, website wont let me Edit the OP, even though it offers me a menu option to fo it, it, like so much of Adobe, does nothing.

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Contributor ,
Jun 02, 2024 Jun 02, 2024

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And that fact that unlike all the other CC applications, Acrobat still doesn't provision for keyboard shortcuts for deeply buried menu and contextual-menu commands and ACTIVELY BLOCKS the macOS Keyboard Shortcuts that work in all normal apps from other software vendors that i've used over the years since macOS introduced a Sytem Preferences tool for assigning global and application keyboard shortcuts to the application menu bar menus and sub-menus. This means I can't even work around this junkware without making a JSX tool or somthing.

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hi there

 

Hope you are doing well and sorry fot the trouble and the experience you had.

 

Please go through the help page https://adobe.ly/3Vl1K8M and see if that work.

 

Hope this information will help

 

~Amal

Regards
Amal

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