Is Support offline?

New Here ,
Sep 14, 2022 Sep 14, 2022

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Attempting to call support. Takes 4 seconds for the '...are busy.' message. When I 'press one to be called back'... it drops the call.

Attempts to 'chat' tells me I don't have an account (while I have our multiple licenses open in another window!!)

Is Adobe support offline?

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General troubleshooting

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Adobe Employee ,
Sep 16, 2022 Sep 16, 2022

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Hi @LargeLoki 

 

Sorry for the delay in response.

Hope you were able to get in touch with the support. If not, please let us know how we can help you.

Also, while initiating the chat support, please ensure that you are logged into the correct Adobe account to get in touch with support. Especially the one with registered products.

https://helpx.adobe.com/support.html 

 

Thanks,

Akanchha 

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