• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Is there any way to still use my copy of Acrobat X on Windows 11 Version 23H2?

New Here ,
Aug 24, 2024 Aug 24, 2024

Copy link to clipboard

Copied

I recently upgraded my Lenovo desktop to Windows 11 Version 23H2 and now am getting a message that I already have 2 copies activated.

I've deactivated multiple copies I had and still I can't reinstall it.

Is there any way to fix this? I'm not rich.

TOPICS
How to

Views

265

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Oct 01, 2024 Oct 01, 2024

Copy link to clipboard

Copied

LATEST

Hi @jeff_7947

 

Sorry for the delayed response. 

Acrobat XI was never mentioned as compatible with Windows 11: https://helpx.adobe.com/acrobat/system-requirements-old-versions.html List of the compatible operating systems: 

  • Microsoft Windows XP with Service Pack 3 for 32-bit or Service Pack 2 for 64-bit; Windows Server 2003 R2 (32-bit and 64-bit); Windows Server 2008 or 2008 R2 (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32 bit and 64 bit); or Windows 10 (32 bit and 64 bit)

It may or may not work. Also, as you know, this product version has already been declared End of Support, which means there will be no security updates or bug fixes for this version of Acrobat.

 

Please let us know if you have any questions. 

 

~Tariq 

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 01, 2024 Oct 01, 2024

Copy link to clipboard

Copied

LATEST

Hi @jeff_7947

 

Sorry for the delayed response. 

Acrobat XI was never mentioned as compatible with Windows 11: https://helpx.adobe.com/acrobat/system-requirements-old-versions.html List of the compatible operating systems: 

  • Microsoft Windows XP with Service Pack 3 for 32-bit or Service Pack 2 for 64-bit; Windows Server 2003 R2 (32-bit and 64-bit); Windows Server 2008 or 2008 R2 (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32 bit and 64 bit); or Windows 10 (32 bit and 64 bit)

It may or may not work. Also, as you know, this product version has already been declared End of Support, which means there will be no security updates or bug fixes for this version of Acrobat.

 

Please let us know if you have any questions. 

 

~Tariq 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines