Copy link to clipboard
Copied
I recently upgraded my Lenovo desktop to Windows 11 Version 23H2 and now am getting a message that I already have 2 copies activated.
I've deactivated multiple copies I had and still I can't reinstall it.
Is there any way to fix this? I'm not rich.
Copy link to clipboard
Copied
Hi @jeff_7947,
Sorry for the delayed response.
Acrobat XI was never mentioned as compatible with Windows 11: https://helpx.adobe.com/acrobat/system-requirements-old-versions.html List of the compatible operating systems:
It may or may not work. Also, as you know, this product version has already been declared End of Support, which means there will be no security updates or bug fixes for this version of Acrobat.
Please let us know if you have any questions.
~Tariq
Copy link to clipboard
Copied
Hi @jeff_7947,
Sorry for the delayed response.
Acrobat XI was never mentioned as compatible with Windows 11: https://helpx.adobe.com/acrobat/system-requirements-old-versions.html List of the compatible operating systems:
It may or may not work. Also, as you know, this product version has already been declared End of Support, which means there will be no security updates or bug fixes for this version of Acrobat.
Please let us know if you have any questions.
~Tariq