• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue - Embedded video stays on top of all pages once played.

New Here ,
Dec 27, 2022 Dec 27, 2022

Copy link to clipboard

Copied

I've embedded a video via Acrobat Rich Media tool. After I get to the page with the video and play it proceeding to any other page still shows the black video box over the page. I've opened the document in reader and the same thing happens. Is there a fix for this? 

Mac OS Ventrua 13.0.1 (22A400)

TOPICS
Crash or freeze , Create PDFs , Edit and convert PDFs , Rich media and 3D

Views

397

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 30, 2022 Dec 30, 2022

Copy link to clipboard

Copied

Hi supertonic3,

 

Thank you for reaching out.

 

Please let us know if this happens with a particular PDF or all PDFs.

Would you mind sharing the sample PDF with the issue that occurs?

Share the Acrobat version in use and the steps you use to add the video in PDF.

It would be helpful if you could share the screen recording.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 28, 2023 May 28, 2023

Copy link to clipboard

Copied

LATEST

Just wondering if there was any resolution to this issue? Im experiencing the same issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines