issue opening links on adobe acrobat pro dc

[Tzach290755481jiv]

i have an issue opening links and get the following error message , 

i didn't found the required plug-in to install 

[ls_rbls]

Hi @Tzach290755481jiv ,

Please describe which method did you employed to open links.

And please be specific about which type of links are you trying to open.

[Tzach290755481jiv]

I clicked on the link in the document. the link is for another pdf document located in another folder.

[ls_rbls]

Hi,

If I am not mistaken that error indicates that a folder-level script (or a plug-in) is needed with elevated privilege.

The JavaScript security will not allow to execute a link from a PDF that is currently viewed on screen and  invoke the execution of an external link to open in another PDF that resides in a folder.

There are JavaScript methods found in the  "Adobe Acrobat SDK - Parameters for Opening PDF Files" that may allow to do that, but I am not 100% sure ( I may be wrong).

Were you able to do this before?

[dor28530000jkzk]

im working with Tzach290755481jiv on the same company if this imformation can help when the folder from the same link is opened with the pdf file that has the links , the links are working