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Issue when active Acrobat Pro on new PC

New Here ,
Dec 02, 2025 Dec 02, 2025

Hi,

I have Acrobat Pro ver8 with S/N. I installed it on old PC but this PC is damaged and could not use anymore. I reinstall it on new PC but when active product, I got an error Maximum allowed devices. I could not deactive it on old PC, on account portal page there are no any activated devices.

How to active on new PC?

Pls help me. Thanks

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General troubleshooting
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New Here ,
Dec 02, 2025 Dec 02, 2025
My pc is working
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Community Expert ,
Dec 03, 2025 Dec 03, 2025
LATEST

acrobat 8 can no longer be activated. 

 

for versions that can be activated the only way to remedy an excess activation count message is to use a computer that has a current activation and deactivate using that computer.  if that's impossible, it's impossible to restore any activations.

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