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Issue when creating form

New Here ,
Jul 10, 2021 Jul 10, 2021

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when I trying to create form the PDF is got hanging. Knowing that, I'm using Adobe Acrobat DC.

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PDF forms

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Adobe Employee ,
Jul 12, 2021 Jul 12, 2021

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Hi شاشتي الخاصة

Hope you are doing well and sorry for the trouble. As described the PDF is hanging when you try to create the PDF form.

 

- Would you mind sharing the workflow/steps you are doing to create the PDf form?

 

- What is the version of the Adobe Acrobat DC you are using? To check the version go to Help . About Acrobat and make sure you have the application updated to the latest version 21.05.20054. Go to Help > Check for Updates and reboot the computer once.

 

You may also try to reset the Acrobat preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... and check.

 

If you are on Mac OS please check the help page : https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

For Windows check the help page: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html and see if the steps shared works for you. 

 

Regards

Amal

 

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New Here ,
Jul 12, 2021 Jul 12, 2021

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Appreciate checking the version. 

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Adobe Employee ,
Jul 13, 2021 Jul 13, 2021

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Hi there

 

Thanks for sharing the information, please try the other steps shared earlier and see if that works for you.

 

Regards

Amal

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