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Issue with Adobe 2020 converting number to 1.#r

Community Beginner ,
Mar 06, 2024 Mar 06, 2024

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Adobe currently in certain fields is converting the number to the attached image (1.#r). IF I click the field it goes back to a number.

 

Is there a way to change or make it show as the number 100% of the time? (instead of 1.#r)

 

Adobe acrobat 2020.05.30574

I cant attach many images as it's private information.

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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This means there's an invalid script being used to format the field's value. If you can't share the file, at least share the code you're using to do that.

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Community Beginner ,
Mar 06, 2024 Mar 06, 2024

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Sorry if this is a stupid question.

The file in question was emailed from the bank to us. We dont do anything extra with the file (coding for example).

Is there a way a way to find out if it was coded in a specific manner?

 

All the information is supposed to be static (no formula's or dynamic changes are made). Please let me know if I'm misunderstanding!

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Community Beginner ,
Mar 06, 2024 Mar 06, 2024

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Just to follow up. That image, shows as default, once it's clicked it changes to the number that SHOULD be appearing. (once you click away it goes back to that).

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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You should report the issue to them, then. They probably need to fix their copy, as it goes out to other people, not just you, I'm guessing...

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Community Beginner ,
Mar 06, 2024 Mar 06, 2024

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Super odd, It seems to only be happening to a few people. If I use edge to view it's fine. Alright, thank you.

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