Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Issue with colors printing but not displaying in PDF.

Community Beginner ,
Jul 12, 2023 Jul 12, 2023

I have a pdf that someone else created and the black (or something close to that) text displays as white on the screen but prints correctly.

Similarly, I have another document I created where a red doesn't disply but prints correctly.

Is there a setting I can change to correct this?

TOPICS
General troubleshooting , PDF
412
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 13, 2023 Jul 13, 2023

Hi @Jean.T 

 

Hope you are doing well and thanks for reaching out.

 

Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > Accessibility > Under document color Options, Replace documents colors,   Set custom color: Page Background to White and Document text to Black.

 

Amal_0-1689245078167.png

 

Let us know how it goes.

 

Regards

Amal

 

Regards
Amal

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 13, 2023 Jul 13, 2023

Hi @Jean.T 

 

Hope you are doing well and thanks for reaching out.

 

Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > Accessibility > Under document color Options, Replace documents colors,   Set custom color: Page Background to White and Document text to Black.

 

Amal_0-1689245078167.png

 

Let us know how it goes.

 

Regards

Amal

 

Regards
Amal
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2023 Jul 20, 2023
LATEST

Thank you! I already had that setting in place, so by unchecking 'Replace Document Colors' I can now see the missing background and the white text that's on it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines