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Issues with combining word documents synced to Sharepoint

New Here ,
Mar 03, 2023 Mar 03, 2023

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I am told multiple users are facing this issue, but this is what's happening with the one user that reported it.

 

User is trying to combine PDF, doc, and docx files synced from Sharepoint into one PDF. In order for the files to successfully combine, filword documents that are syncing from Sharepoint to the local machine need to be added to the list from a local folder. Adding them from the Sharepoint folder causes an unknown error. The best work-around I've found so far is to make a local folder exclusively for combining files, copy all of the files there, and then combine them.

 

Is this a bug or a feature?

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Create PDFs , Edit and convert PDFs

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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New Here ,
Apr 05, 2023 Apr 05, 2023

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Hope this will help someone else, ended up chatting with a rep, in Adobe, Edit> Preferences> Security (enhanced)> uncheck enable protected mode at startup and worked for us. 

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New Here ,
Aug 09, 2023 Aug 09, 2023

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This solution worked for me!

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