Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


It takes forever to convert a Word file to PDF

New Here ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

I often need to convert Word files (.docx, .docm, etc.) to PDF for my work. Since I have upgraded the OS to Windows 10, it takes forever (up to 20 hours) to save a 500+ pages Word file to PDF. Previously, when I was using Windows 7, it took minutes (no more than 1 hour) to convert the same file.

I've tried many ways to reset MS Office and Acrobat but haven't found a better solution than waiting...

Can anyone help me accelerate the conversion process? Thank you!

BTW, I'm using:

  • Adobe Acrobat Pro DC version 2021.005.20060
  • Microsoft 356 Apps for enterprise 16.0.14228.20204
  • Windows 10 Enterprise 20H2
TOPICS
Create PDFs

Views

53

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

It should certainly not take that long.

What's the exact process you're taking to convert the files?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

Hi there

 

++ Adding to the discussion.

 

Would you mind sharing the workflow/steps you are doing to create the PDF file out of the Word document? Please try to create the PDF using the Acrobat ribbon in the menu bar and see if that helps.  Also please check the steps shared in the help page - https://helpx.adobe.com/acrobat/how-to/create-pdf-files-word-excel-website.html

 

If the file is stored on a shared network/drive, please download it to your computer first and then try to create the PDF from it and check.

 

Also try to reset the Acrobat preferences as described in the help page - https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...

 

If it still doesn't work, please try to create a new test user profile with full admin rights in Windows and try using the application there and check.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

Thanks. No luck with all these... 😞

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

I follow the steps below to save a Word file as Adobe PDF.

  1. Open the Word file (.docm or .docx).
  2. Click File > Save as Adobe PDF or Acrobat > Create PDF.

Acrobat PDFMaker shows the progress till it's finished, after 15-20 hours.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

Copy link to clipboard

Copied

LATEST

Hi there

 

Is this a behavior with a particular PDF fiel or with all the PDFs? Please try with a different PDF file and check.

 

Also please try the other suggestions as siggested earleir and see if that helps.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines