Just updated my email address and Ive lost the ability to view my documents....

[redozzman]

and now I cant upload contracts for signature?

[MeenakshiNegi · Accepted solution]

Hi Redozzman,

This generally happens when you use an email address which is already registered for another Adobe Sign account. So when you have changed the email address for the Adobe account, it got changed for the Adobe Acrobat. However, as there was already an Adobe Sign account under that email address, it was not updated for the current account linked with Acrobat.

In this case, you will need to first free your new email address from the other Adobe Sign account, then you will be used it for the Adobe Sign account linked to Acrobat. 

I have sent a message to you. Please check your inbox. 

Let us know if you need any help.

Regards,

Meenakshi

[Rammie28337183jsrs]

I am waiting for my email confermation.