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Keep acrobat window size

New Here ,
May 07, 2021 May 07, 2021

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How do I tell acrobat to remember the window size?  I am running Acrobat Pro version 2021.001.20149. Mac High Sierra. Example: open pdf. Resize window. close pdf. open pdf. I have to resize window again.

 

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General troubleshooting , PDF forms

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Community Expert ,
May 08, 2021 May 08, 2021

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Normally Adobe Acrobat remembers the last viewed state of a document if you've enabled "Restore last view settings when opening documents".

 

This preference setting is accessed via clicking on "Edit" --->>> "Preferences" --->>> "Documents".

 

Just rememeber, this is a global preferences settings.

 

NOTE: If you're asking how to make a specific Page View to stick with a specific document everytime it is opened, then try this:

 

  • Open the document in Acrobat
  • Click on "File"--->>> "Properties"
  • Then go to the "Initial View" tab. There are three subsections, but two of interest to your case. These are: "Layout and Magnification" and "Windows Options"

 

See if this resolves your issue.

 

If this is not what you're inquiring, then you may also want to explore with the Print Production tool --->>> "PDF Fixups", by which you can customize a specific page scale profile just for that particular document.

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New Here ,
Apr 25, 2022 Apr 25, 2022

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OP is on a Mac.  There is no "Edit --->>> Preferences --->>> Documents" menu.  On a Mac, there is a "Preferences" menu under the Acrobat Pro 2020 menu.  There is also a section here for Documents and a "Restore last view settings when reopening documents" that I can check.  However, it does nothing for the problem that I have.

 

Let me explain my situation, which I believe is similar.  I review a lot of drawings that come to me as PDFs.  These include floor plans and I try to open a fairly large window on a 32" monitor.  I have it sized so it takes up a majority of the monitor, but it is NOT maximized.  I get my travel itinerary sent to me by our government travel agency.  I have no control over those PDFs and they are portrait 8.5"x11" documents.  Each time I open one of those travel itineraries, Adobe Acrobat Pro 2020, resizes the PDF application to a tiny, narrow, windo that is sized to fit the width of the PDF in a too-small to read font size.  I hate how this document hijacks my PDF window size (and it also moves the window to a different screen as well).  I know of the setting "initial view" which is set locally with each PDF, but that is a terrible option.  I only open these PDFs once each so I can print them so it is useless for me to change that setting when I open the offending PDF (since it has already done its damage) and I won't need to open it again.  I have no control over the initial view setting and besides, there should be a way to set the application to override an individual documents' view settings.  Imagine that you got dozens of documents from different sources and you needed to contact each one of those to get them to turn off the initial view setting for each document?  That is ridicilous.

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Community Expert ,
Apr 26, 2022 Apr 26, 2022

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Thank you for catching that detail about the OP using mac.

 

About your particular issue in how Acrobat handles the initial view, you should be able to that following this guidance:

 

 

The issue is, however, that the initial view is dependent on how the creator of the source PDF document set that configuration in the document properties.

 

So if, for example, you did not created these PDFs, you have little to no control of telling Acrobat to override the initial view of a document that was already created in a specific way.

 

That is the con.

 

On the other hand, the pro is that, at least we know that Acrobat respects how the original content of a PDF was meant to be displayed after it is shared or distributed across many users.

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Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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This is fine when opening from an existing pdf file. It does not work when creating a new pdf file from CREO .DRW file (Pro-E). 

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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This is fine when opening from an existing pdf file. It does not work when creating a new pdf file from CREO .DRW file (Pro-E). 

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Explorer ,
May 25, 2024 May 25, 2024

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It's 2024 and this is still an issue. After a restart, the Acrobat window opens again in a randomly restored state. It is incredible how these people a) are too blind to see this see this is a problem, b) are unable to allocate time to solve this problem.

The result is a lot of erroneous clicks because the close button isn't exactly at the top-right corner (Windows here) because the main window has it's random distance from the corner...
The IT team at Adobe is trully disastrous at solveing these seemingly tiny problems. They are another culture, another vision, they don't really see the tiny details, they only want to close the ticket and go home.

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Adobe Employee ,
May 27, 2024 May 27, 2024

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Hi there,

 

Hope you are doing well and thanks for reaching out.

 

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.

 

Also share a screenshot or a small video recording for more clarity.
 
Please try to repair the installation from the help menu (Win Only) and see if that works.
 
Try to reset the Acrobat preferences as described here https://adobe.ly/3wV72j9
 
You may also try to create a new test user profile with full admin rights in Win and try using the application there and check.
 
If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/4bwwnir, reboot the computer and reinstall the application using the direct link https://adobe.ly/3R4B8ro;

 

Let us know how it goes.

 

~Amal

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Explorer ,
May 28, 2024 May 28, 2024

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LATEST

Hi!

 

Thank you for your response.

 

Here are the answers:

 

- Windows here. Everything is the latest version, because from a long time ago everything is updating automatically. Although this doesn't matters at all, because the problem persists from a long time ago.

 

- I can't share a screenshot or video due to privacy problems and also it does not shows anything but an open window of a PDF.

It's quite straigtforward to reproduce the problem:

1. Open Windows Explorer where are some PDF's

2. Double click or Enter on a PDF file.

3. See the Acrobat window size/position

Problems after resizing/maximizing the acrobat window then closing:

- Maximizing the Acrobat on the other monintor, then closing, then reopening, forgets the monitor (it reopens again on the wrong monitor)

- Resizing the window then closing then opening again forgets the window size.

- Maximizing the window then closing then reopening forgets the maximized state.

 

However the most annoying thing is constantly offering updates, reset settings, reboot, etc. to solve problems. Very annoying. Software bugs cannot be solved by resetting settings. I simply don't understand why people think a factory reset magically solves ALL problems. Just stop copy/pasting "update" and "factory reset"

Also, imagine, people work a lot on fine tuning the settings of an app, it is not good to wipe the settings just because this MAY solve some bugs.

 

So I updated my computer, rebooted, I have more than four computers (of course the problem is present on all of these), the problem is tested from a long time ago on many computers, but the window size bug remains.

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