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Hi @Luis.ang
Hope you are doing well and sorry to hear that.
What is the version of the Adobe Acrobat you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20281 (Mac) or 22.3.20282 (Win). Go to Help > Check for updates and reboot the computer once.
You may also try to remove the extension, reboot the computer and reinstall it as described here https://helpx.adobe.com/acrobat/using/enable-createpdf-extension-chrome.html, and see if that works for you.
Regards
Amal