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Large File Lags When Scrolling

Community Beginner ,
Jul 01, 2021 Jul 01, 2021

Opening up a file that is 180mb, opens just fine, but seriously lags, shows as not responding when I scroll down the pages. It does eventually get there. It is only this file, I have numerous files of this size and larger that I can open right now and not have this issue. Have tried on a different computers and on Adobe Reader DC as well, same issue. File provider says we are the only ones having this issue? Any help would be appreciated.

 

Windows 10, i3 processor, 16Gb of RAM

 

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TOPICS
Standards and accessibility
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Community Expert ,
Jul 01, 2021 Jul 01, 2021

From File > Properties you can check if the option selected at creation "Fast Web View" makes any difference. It could be that large files that do not have this option activated impacts speed.

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Community Expert ,
Jul 01, 2021 Jul 01, 2021

Hello,

 

You could optimize the file, click on file, save as, use optimize or reduce, you could also choose to check the file, if it happens only on that machine and with that file, it can be the same.

 

Greetings,

WbolanosCo
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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

Hi Tati

 

Hope you are doing well and sorry to hear that.

 

++ Adding to the discussion

 

You may also try the following preference setting and see if that helps:

Go to Edit (Win), Adobe Acrobat (Mac) > Preferences > Page Display > Under Rendering, Uncheck 'Use Page Cache' > Click OK and reboot the application.

 

Regards

Amal

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021
LATEST

[misleading link removed]

 

@tati5ED0, you need to stop posting links that have nothing to do with the topic.

 

 

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