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latest update using lots of ram for long time even when reader is minimized. I have windoiws 11 and reader says i have latest version. It didn't do this before a few days ago. Is a fix in the way?
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Hope you are doing well and thanks for reaching out.
What is the version of the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once.
Also try to repair the installation from the help menu (Win Only) and see if that works.
Please go to Preferences (Ctrl,Cmd+K) > Page Display > Under Rendering, Uncheck 'Use page cache' > click OK and reboot the computer once.
Let us know how it goes.
~Amal
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Hope you are doing well and thanks for reaching out.
What is the version of the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once.
Also try to repair the installation from the help menu (Win Only) and see if that works.
Please go to Preferences (Ctrl,Cmd+K) > Page Display > Under Rendering, Uncheck 'Use page cache' > click OK and reboot the computer once.
Let us know how it goes.
~Amal
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