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licence error Acrobat XI Pro

New Here ,
May 21, 2023 May 21, 2023

am stil using this version, because there is no decent alternative. But i am getting a licence error, the licence is already in use by a maximum allowed computers. You need to deactivate at a different computer.

But i dont know where it has been activated, when i check my account i see only one pc in use. So i contacted support, but that didnt help.
Anyone who knows a sollution for this problem?
Thank you.

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