Line thickness not adjustable

Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Hello,

 

I always have the problem that keyboard input is sometimes not transferred to text fields, or that the line thickness is not adjustable. I have now made a video with the error, but since there is confidential data on the video, I would rather send it directly to support and not post the video here.

Please contact me for this purpose.

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General troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Apr 04, 2022 Apr 04, 2022

To contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under t

...

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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To contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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