Location of temporary files with Acrobat DC

New Here ,
Aug 31, 2022 Aug 31, 2022

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I am looking for the location Acrobat DC uses on macOS Monterey to store temporary files. PDFs are being opened via Egnyte and this worked perfectly until recently. Acrobat DC crashes upon opening a second pdf and brings the Finder down as well.

 

Working with the Adobe troubleshooting team, we observed the same thing unless logged in as Root which is obviously NOT a solution. There must be a directory, such as /System/Volumes/Data/.TemporaryItems that Root and Wheel have read/write to but any other User (Everyone) has no access. Identifying the temporary items directory Acrobat uses may help us solve this.

 

This is happening on multiple M1 MacBook Pros. Acrobat and all Adobe software is being installed via Creative Cloud app.

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Crash or freeze , General troubleshooting

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LEGEND ,
Aug 31, 2022 Aug 31, 2022

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If you have an open document in a temporary location (which you might not), File > Properties should tell you the path.

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