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2

Loosing signature when save in do one drive

New Here ,
Aug 06, 2023 Aug 06, 2023

Document I signed in Acrobat Apps in iPhone and saved to One Drive folder looses the signature.  Sign exists in the document saved in Adobe but in One drive.  How can I prevent loosing the sign?

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Adobe Employee ,
Aug 07, 2023 Aug 07, 2023
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Hi Toshiko315223843jqp,

 

Thank you for reaching out.

 

Please let us know if the issue occurs with the particular document. It is just the signature that disappears.

How do you save the PDF to OneDrvie after it is signed? Share the steps.

Also, are you opening the PDF from One Drive in the Acrobat Reader application when the signature does not appear?

It would be helpful if you could share the screen recording of the workflow.

Do share the Acrobat Reader and OS version number on your iOS device. 

 

Thanks,

Meenakshi

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