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Losing characters when combining

New Here ,
Aug 02, 2022 Aug 02, 2022

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Hi Team,

 

We are losing characters while combining files on Adobe Acrobat DC, Could you please help us? 

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Create PDFs , Edit and convert PDFs , PDF forms

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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Hi,

 

Are you able to provide the documents, or samples of the documents that show the problem?

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New Here ,
Aug 03, 2022 Aug 03, 2022

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Yes these pictures show the issue

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Hi,

 

I repeat the question, as it may be something to do with how the fonts arre handled or it may just be a bug in Acrobat, or some other issue, but without the actual files we cannot help you so:

 

Are you able to provide the documents, or samples of the documents that show the problem?

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New Here ,
Aug 10, 2022 Aug 10, 2022

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i posted the screenshots, the current documets are company confidentional, does these screenshots arent enoght?

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New Here ,
Aug 10, 2022 Aug 10, 2022

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enough*

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Community Expert ,
Aug 11, 2022 Aug 11, 2022

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Hi,

 

Nope, because I have no idea how those files where created, do they have embedded fonts? do they have the same fonts, do they have different fonts, but they have been named the same, if they where embedded do they have all the same glyphs in the embedded font ( if it is embedded)

 

With out seeing the original documents it is very difficult to provide help as there is a lot going on behind the scenes when two documents are merged

 

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