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Lost my Acrobat XI Pro Serial number after a Crash

New Here ,
Apr 16, 2022 Apr 16, 2022

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My laptop crashed, and the Acrobat XI Pro serial number disappeared. I do not have the original box any more.

 

I need it for continuing my free physics textbook in 5 volumes [ Link removed by Moderator ]

All the freely downloadable pdfs there have been made with it.

 

What can I do? Can I write somebody?

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New Here ,
Apr 16, 2022 Apr 16, 2022

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Can I use a backup to restore the number?

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LEGEND ,
Apr 16, 2022 Apr 16, 2022

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If you registered the serial, it should show up on your Adobe account. 

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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Log-in below:

https://account.adobe.com/products

 

Without a serial number, you're stuck.  Make sure to write down your serial numbers and store them in a safe place.

 

Otherwise, you'll need to get new free Acrobat Reader or paid Acrobat Pro DC.

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF files.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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