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Mac - DC Pro - PDF skipping elements on my computer but are visible on others'

Community Beginner ,
Sep 05, 2023 Sep 05, 2023

So as the title says, when I open some PDFs some of the elements are missing despite having output preview ON with simulate overprint. Any idea how I can fix this?  Restart didnt work, and the software is up to date. I checked all layers and they are ON as well.. even when I exported from AI. screenshots attached to show the difference (I see the intended image in my 'preview' but not when I open the pdf to inspect)

 

Thank you in advance for a solution. 

 

TOPICS
Modern Acrobat , PDF
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1 ACCEPTED SOLUTION
Community Beginner ,
Sep 06, 2023 Sep 06, 2023

Thanks, the solution was in that thread. Re-installing Acrobat worked. 

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Community Expert ,
Sep 05, 2023 Sep 05, 2023
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Community Beginner ,
Sep 06, 2023 Sep 06, 2023

Thanks, the solution was in that thread. Re-installing Acrobat worked. 

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Community Expert ,
Sep 06, 2023 Sep 06, 2023
LATEST

Glad you found a solution. I suspect there is a bug in Acrobat that is causing this issue, as it has happened to multiple users. You can report a bug here, if you like:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac

 

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