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Mac iOS font family Helvetica Neue in Acrobat DC

New Here ,
Aug 23, 2021 Aug 23, 2021

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Hello,

 

I am wondering about how Adobe Acrobat DC can recognize all Apple's fonts registered in Font Book.

In this case I am talking about the font Helvetica Neue. That one he see's in Acrobat but not all the sub fonts like "thin", "medium" etc...

 

It looks like he only recoqnize the family font but not the sub fonts.

Anyone else has this problem too?

 

Regards,

 

Dennis

TOPICS
Create PDFs , Edit and convert PDFs , General troubleshooting , How to , PDF forms

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Community Expert ,
Aug 23, 2021 Aug 23, 2021

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This is a known issue with TrueType collection fonts on the Mac. Currently, there is no answer to this.

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New Here ,
Aug 24, 2021 Aug 24, 2021

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But one of the first topics started in 2018. I am confused this matter has not been fixed.

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LEGEND ,
Aug 23, 2021 Aug 23, 2021

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Mac OS or iOS? It can't be both !!

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New Here ,
Aug 24, 2021 Aug 24, 2021

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MacOS, you are right. Sorry.

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LEGEND ,
Aug 24, 2021 Aug 24, 2021

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Not all problems will be fixed. Acrobat is a very basic editor, maybe you are trying to do advanced editing. This will hit many painful issues, and should never be done.

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Community Expert ,
Aug 24, 2021 Aug 24, 2021

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If it makes you feel any better, these .ttc fonts also cause similar issues in other programs, including Office apps.

e.g. Avenir with 12 styles is another one that's problematic.

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New Here ,
Sep 02, 2022 Sep 02, 2022

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I just need to make small edits like add or correct single words.  After paying a lot per month for Adobe Creative Cloud, I should be able to do this without buying and learning a professional editing tool. This is a ripoff. Between Mac and Office you are talking about 90% of computer users. Now I can't change a typo in a document because the person who mmade the original doc used the 5th font in the Helvetica Neue collection. Adobe should adapt to OsX and MS Office not vice versa. 

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New Here ,
Sep 02, 2022 Sep 02, 2022

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Correction - both MS (makers of Office) and Adobe should adapt to the operating system they market their software for. Anyway, that might be the end of my Adobe subsrciption. Utterly useless. 

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