MacOS NOT WORKING

[Sammy25206830hgne]

I am trying to edit my pdfs from my google drive and when i open adobe to due so, it shows downloading from google drive and then nothing. Just started happening today, is something down? ive unistalled and re installed twice

[Amal.]

Hi there

Hope you are doing well and sorry to hear that.

What is the workflow/steps you are doing to download the file from Google drive? Please try to manually download the file from Google drive and save it to your computer locally and then try again and check.

You  may also try to link the Google drive to Adobe Acrobat as described here and check if that helps https://helpx.adobe.com/acrobat/using/access-google-drive-files.html

A small video recording of the steps you are doing and the issue you are experiencing will be very helpful.

Regards

Amal