Mail Merge - PDF Creation Problem

[yiğida25029392]

I am getting an error with the PDF Merge over MS Word. The features were working great, but I guess after the last update, it failed.

[Amal.]

Hi @yiğida25029392 

I hope you're doing well too, and thank you for getting in touch.

To better assist you with your PDF issue, could you please provide some additional information? Is this problem specific to one particular PDF file, or does it occur with all PDFs you're working with? It might be helpful to test it with a different PDF file to see if the issue persists. If the file is stored on a shared network or drive, please try downloading it to your local computer and then attempt the action again.

Additionally, if you could provide some details about the workflow or steps you are taking when encountering this issue, it would be very useful. If possible, a brief video recording demonstrating the problem could provide us with valuable insights into the issue you're experiencing.

As a resource, you can also consult the Adobe Acrobat troubleshooting page at https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html. It contains a wealth of information that might help resolve your issue.

Please try these steps and resources, and let us know how it goes.

~Amal