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McAfee and Safe Connect along Adobe Acrobat.

Community Beginner ,
Jan 26, 2023 Jan 26, 2023

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I'm scratching my head. Why are these two installs shoved down on users. I'm being opted in automatically instead of having the option to not install the two apps. How do I stop this from happening?

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Community Expert , Jan 26, 2023 Jan 26, 2023

Hi,

 

Where are you downloading and installing from?

 

In the download page there is a tickbox next to the Macafee offer that you may untick.

 

It is checked by default, and users seem to miss this very often before executing the download.

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Community Expert ,
Jan 26, 2023 Jan 26, 2023

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Hi,

 

Where are you downloading and installing from?

 

In the download page there is a tickbox next to the Macafee offer that you may untick.

 

It is checked by default, and users seem to miss this very often before executing the download.

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Community Beginner ,
Jan 29, 2023 Jan 29, 2023

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Hi

Thank you for the prompt reply. I must admit, I was using a predownloaded acrobat reader which it seems we forgot to uncheck the two boxes! I went back and tried a fresh download and the two boxes were there, unchecked and the installer didn't included those two. My fault, all good here.

 

Best regards.

 

EJL.

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Community Expert ,
Jan 29, 2023 Jan 29, 2023

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You're welcome.

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Community Expert ,
Jan 26, 2023 Jan 26, 2023

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Where does you see this when you install Adobe Acrobat?

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Community Beginner ,
Jan 29, 2023 Jan 29, 2023

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Hi Bernd Alheit,

Thanks for your fast reply. False alarm! Resolved. 

Best regards,

EJL.

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