Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

McAfee was installed without a clear option presented to avoid the instal

New Here ,
Mar 26, 2023 Mar 26, 2023

I recently installed Adobe Reader and the install did not clearly communicate that the install was going to install McAfee.  Then when McAfee began impacting my system I was forced to download a unique uninstall program because Windows 11 uninstall process would not uninstall McAfee.  In the world of computers, there is a name for this experience - MALWARE!  I filed a report with the Cybersecurity and Infrastructure Security Agency.  I hope you have a good explanation for your actions regarding this situation.  The time I wasted on researching this issue impacted my productivity and I am sure many others have had similar experiences to mine.

TOPICS
Install update and subscribe to Acrobat
502
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 26, 2023 Mar 26, 2023
LATEST

Hi @got2golfster 

 

We understand how frustrating this can be. Your feedback is valuable to us. However, the McAfee installation you are referring to above is optional. While installing Acrobat Reader, at step-1, there's a dialog box to select or deselect. You can proceed with or without McAfee installation.

When you proceed to download the setup from this page https://get.adobe.com/reader/ 

The next screen will look like this, where Add-Ons are optional.

 

AkanchhaS_0-1679899547987.png

 

If you don't get this screen, then you must clear the cache and cookies of the web browser or probably try with another one.

 

Thanks,

Akanchha 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines