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Measure tool problem - unable to select point

New Here ,
Aug 25, 2021 Aug 25, 2021

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Hello,

 

I started experiencing the below error when using the measuring tool recently. Could it be a setting i acidentally touched or is it just a bug of some sort?

It happens on all PDF files i try to use the measure tool on so it is not a single case.

 

AdobeError.PNG

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General troubleshooting

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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Hi Pencho

 

Hope you are doing well and sorry for the trouble. AS described you are unable to use the measure tool and getting the above error message.

 

Please visit the help page https://helpx.adobe.com/acrobat/using/grids-guides-measurements-pdfs.html and see if that works for you.

 

Regards

Amal

Regards
Amal

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Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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Hi Pencho

 

Hope you are doing well and sorry for the trouble. AS described you are unable to use the measure tool and getting the above error message.

 

Please visit the help page https://helpx.adobe.com/acrobat/using/grids-guides-measurements-pdfs.html and see if that works for you.

 

Regards

Amal

Regards
Amal

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Issue sorted - i had acidentally disabled measurement markups.

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New Here ,
May 01, 2023 May 01, 2023

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Thanks for sharing it is beneficial, I thought my Adobe Acrobat Pro was malfunctioning.

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New Here ,
Apr 09, 2024 Apr 09, 2024

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I had the same issue, thanks for sharing.

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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Hi there

 

We are glad to hear that. Feel free to contact us for any assistance required in the future.

 

~Amal

Regards
Amal

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