Hello,
I have a problem displaying advanced metadata of pdfs.
File > Properties > Additional Metadata > Advanced
Some of them are missing and they are not hierarchically structured :
This is how the would have to look :
Anyone has an idea how to fix this ? I have version 2022.003.20314 on Windows 10.
3
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Hello,
I have a colleague who is having a similar issue as well. Does anyone have any ideas?
She is on anew laptop has uninstalled everything related to Acrobat and the Creative Suite, and reinstalled. Rebooted between each step and an extra time or two just because. Reinstalled CS and installed Acrobat from within CS. Rebooted between each step again. Getting the strange output still. The PDF file attached shows a good example of what she is seeing (so far) - Open in Acrobat, choose File/Properties. Click the Advanced Metadata button. choose Advanced in the top left column. The AcroPropsBad.png is what she sees with this new install (was seeing the same before uninstall/reinstall). The two "good" files show the same screen on her VDI install, which is working properly. The GoodExpanded file shows how it should look with all the properties fully expanded, which can't be done on the new Acrobat install on the new laptop. She ran a repair on Acrobat on the new laptop and tried again, and gets the same incorrect behavior. She is on version 22.003.20322 on Windows 10.
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