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Microsoft Information Protection (MIP) does not work after 24.004.202xx planned update

New Here ,
Dec 09, 2024 Dec 09, 2024

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Microsoft Purview Information Protection support in Acrobat

 

The feature works perfectly in version 24.003.20180, but updating Acrobat past that version we are getting an error:

AADSTS50011: The redirect URI 'acrobat2021.oauth2://miplogin' specified in the request does not match the redirect URIs configured in the application 97bd680b-f203-4917-a342-308a3de4094a     

Error.png

 

checking Azure > Enterprise Applications, Adobe  Acrobat (application ID 97bd680b-f203-4917-a342-308a3de4094a) is configured with reply URL 'https://msmip.acrobat.com/authorize

application with redirect url.png

We did a Fiddler trace with version 24.003.20180 and 24.004.20220.  The trace shows the redirect_uri in those versions are different.

FiddlerTrace.png

 

Microsoft was originally contacted regarding this issue.  However, they were unable to assist as this application is owned by Adobe - The application owner would have to update the application redirect_url

 

 Has anyone else using this feature experienced this?

 

 

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General troubleshooting

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Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

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Hi @defaultdf1pf37yavbh,

 

Hope you are doing well. Sorry for the trouble.

 

It looks like the browser authentication is not set up for the workflow to follow through.

 

Would you mind trying the same and letting us know if it works?

Please refer to the Setup requirements for browser authentication in the MIP Workflow here: Microsoft Purview Information Protection support in Acrobat

 

Look forward to hearing from you.

 

-Souvik

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New Here ,
Dec 20, 2024 Dec 20, 2024

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The system has been configured in accordance with the document provided.

 

Further internal testing revealed the feature works in Acrobat version 24.003.20180, but was broken in all version after.

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New Here ,
Jan 06, 2025 Jan 06, 2025

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I am having the same exact problem:

defaultrsshphvq4oc6_4-1736223712739.png

 

In fact, I am also seeing that when I try to consent the Adobe Reader Enterprise App in Entra ID, I get redirected to msmip.reader.com, and as far as I can tell (though, I was surprised to find out) reader.com doesn't appear to be owned by Adobe:

defaultrsshphvq4oc6_0-1736223318785.png

Also notice that NSLOOKUP resolves for the Acrobat URL that you get redirected to when doing the same for the Adobe Acrobat (not Reader) Enterprise App consent process.

defaultrsshphvq4oc6_2-1736223527165.png
This is what reader.com resolves too:

defaultrsshphvq4oc6_3-1736223603237.png

And.. Entra ID logs effectively say the same thing that original poster called out in their Fiddler trace.. which is that the installed app is presenting the incorrect information to the Enteprirse App, and that this is a developer issue:

defaultrsshphvq4oc6_5-1736223863435.png

 

 

 

Please help!

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New Here ,
Jan 13, 2025 Jan 13, 2025

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Hello - any update on this?

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